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BH240: Working with Reactive and Hyper-aroused Dogs

Course Details

 

This class has a TA (teaching assistant) for bronze and silver students!

In this class we focus on dogs who react in an active way to aspects of the environment (e.g. joggers, other dogs, cars, unfamiliar people, bicycles, children, skateboards, prey animals, etc.) or to the environment as a whole (e.g. become over-stimulated when first arriving at the park / beach / hiking trail, or when in a class or trial environment).

The types of behaviors we see will vary from dog to dog but may include barking, whining, lunging, leaping, spinning, pulling, nipping, mouthing, unable to follow handler cues, performing “uncontrollable” zoomies, snapping hard at treats, unable to take treats, or displaying redirected aggression (e.g. biting the leash or nipping at the handler or another nearby person or dog).

There are many underlying drivers for these types of behaviors (e.g. fear, anxiety, excitement, frustration, an innate desire to herd / chase, guarding instincts, genetic intolerance of other adult dogs, etc.); we discuss all of these in this class and importantly we delve into the reasons why different drivers require different training and management protocols. For example, desensitization and counter conditioning is highly effective when the driver is fear / anxiety, but this strategy alone will not be effective when the driver is an innate motivation (e.g. prey drive, herding instincts, guarding instincts, genetic intolerance of other dogs, etc.).

“Reactive responses” are not always fueled by a hyper-aroused state, but the two commonly occur together, so in this class we also take a deep dive into “hyper-arousal” (i.e. dogs becoming so highly aroused that they genuinely struggle to control themselves, are unable to “think clearly”, cannot make “good” decisions, and cannot accurately respond to handler cues). For many dogs the escalation to this state is rapid – going from "thinking", to "not thinking", in a split second!

In this class, the Gold students will work through Sharon’s 10-step method for modifying reactive and hyper-aroused behavior – Offered Durational Engagement (ODE). This protocol is focused on helping each dog to find time to think between perceiving the stimulus and performing their response, so instead of immediately shifting to performing their existing reactive / hyper-aroused response, the dog is able to "think" before responding and hence can choose to offer an alternative behavior to the existing, inappropriate, or extreme response.

During this 6-week class, handlers will develop the necessary skills to assist their dog through this journey. This includes: honing observation skills; knowing when and how to use distraction and effective management; when, where and how to implement behavior modifying training, and when to progress beyond behavior modification to the team’s ultimate goals (creating pet dog behaviors or working on sport specific behaviors).

This class will be beneficial for anyone looking to improve their understanding of arousal and those wanting strategies to maintain optimal arousal (and therefore a thinking and responsive dog) during training and competing.

The gold spots will be best suited to dogs that lose focus on their handler in response to “distractions” in the environment, or dogs that demonstrate “reactivity” to one or more specific stimuli (triggers) – this could be a dog that is driven by desire to get to the stimulus (e.g. greet the person or dog) or a dog that is wanting to chase the stimulus, or a dog that is performing behaviors in an attempt to maintain or increase distance from the stimulus (e.g. displaying fear-based responses).

The content of this class is applicable to every different dog sport, as well as dogs with varying lifestyles, including pet dogs.

Note: In this class we do not directly work on issues associated with resource guarding, or aggression directed towards a known person (e.g. a family member that lives within the home or frequents the home). We do however lightly touch on nipping / mouthing / grabbing due to frustration and excess arousal.

This class will have a Teaching Assistant (TA) available in the Facebook study group, so Bronze and Silver students can access personalized feedback on their videos! Directions for joining that Facebook group will be in the classroom after you join.  

 

Teaching Approach

Lectures will be released in two blocks each week: one at the start of the week and one mid-week. The bulk of the written content will be released in the first half of the class to allow students to incorporate the information into their training as quickly as possible.

There is a large amount of written information provided in this class, but it is not necessary to “keep up” with the reading material during the class. The written topics provide an excellent and in-depth reference point, but students can progress successfully through the class by only reading the practical exercises that are released each week, in combination with reading any of the written topics that interest them. 

Each Gold student will follow along with the practical exercises at their own pace; moving on to the next step only once the team feel confident at the previous step.

All students are encouraged to follow along with the Gold and Silver students’ forums to get the most benefit from this class; this is where you will see the strategies applied in a real-life setting, with appropriate adjustments made as required to suit the needs of each individual dog and handler.

This class is heavily focused on providing an increased understanding of “reactivity” and hyper-aroused states and a deeper understanding of why dogs perform these types of behaviours. Much of the learning is concept based with an opportunity for in-depth discussion for all students on the class Facebook page (which currently has over 1,000 members).  

The content of this class is presented in written form, with the occasional diagram or chart to support the written information. Some practical exercises may be supported with short video demonstrations; these video may include audio voice-over but are always supported with a detailed written description.

To progress through the exercises in the latter part of the class it is ideal to be able to work in various locations where there will be some distractions for your dog. These locations can be indoors (e.g. a training center, a friend’s home, etc.) or outdoors (e.g. a parking lot, a park, a training grounds, a suburban street, etc.). The training approach however is focused on your dog not reacting to environmental stimuli, so don’t feel like you will need to place yourself in a potentially dangerous or anxiety-inducing situation. For Gold students, Sharon will be working with each of you individually to ensure progression occurs at a pace that is appropriate for your team, with lots of flexibility to tailor the exact approach to you, your dog, and you circumstance.  

The Offered Durational Engagement (ODE) protocol does require feeding of treats. Some highly emotional dogs reject treats or become “bitey” as they take the treat; the reasons for these issues are addressed in the first week. As this protocol aims to maintain dogs well below threshold, typically this protocol is highly effective even with dogs that reject treats (or snatch at treats) when highly stimulated (or when in environments other than at home). 

Sharon’s approach is very practical and flexible. Her aim when teaching is to help people understand why their dog is performing the current behaviors. Using this approach, students can ultimately develop the ability to think through a behavioral issue independently, and generate a selection of potentially effective solutions. The ability to analyse and problem solve also gives students the tools to be successful with future dogs and unrelated behavior issues. Students’ typically say that their increased understanding of the existing behaviors significantly improves their relationship with their dog and reduces their own feelings of uncertainty and frustration.

 

This class will have a Teaching Assistant (TA) available in the Facebook study group to help the Bronze and Silver students! Directions for joining that Facebook group will be in the classroom after you join.  

Sharon CarrollInstructor: Sharon Carroll

Sharon (she/her) has been a professional animal trainer for 30 years. She has been both a presenter and trainer in a range of animal shows, and currently operates, a dog training and behaviour consulting business based in Newcastle, Australia. (Click here for full bio and to view Sharon's upcoming courses.)

Syllabus

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WEEK 1

  • 1.1. Arousal
    • - The effects of arousal on the body and brain.
    • - The influence of arousal on performance and learning.
    • - Factors that shift the optimal arousal range.
    • - Drive: High arousal appropriately channeled.
  • 1.2. Common underlying emotions and motivations that drive reactivity in dogs.
  • 1.3. Contributing factors for hyperarousal and reactivity.
  • 1.4. Identifying reinforcers of reactive and hyper-aroused responses.
  • 1.5. Influencing arousal and emotion.
  • 1.6. Issues with food during training.
    • - Dogs that reject treats.
    • - Dogs that snatch at treats.
    • - Dogs that become highly aroused (and typically bark) in the presence of treats.
    • - Dogs that become highly aroused (and may become aggressive) in the presence of treats.

WEEK 2

  • 2.1. Triggers and trigger intensity.
  • 2.2. Reasons reactive responses may appear unpredictable.
  • 2.3. Information gathering versus preparing for a response.
  • 2.4. The thinking brain versus the emotional brain.
  • 2.5. Offered behaviors versus cued behaviors.
  • 2.6. Training in a way that reduces over-arousal.
    • - Understanding pressure.
    • - Creating clarity.
    • - Progressing at an appropriate pace.
    • - Antecedent arrangements to reduce over-arousal.
    • - Using reward markers effectively to reduce over-arousal.
    • - Responding to errors.
    • - Recognizing and responding to early signs of deterioration in behavior.
    • - Offering our dog the option of saying “no”.

WEEK 3

  • 3.1. Distraction techniques.
  • 3.2. Management.
  • 3.3. When to ignore unwanted behaviors and when to intervene.
  • 3.4. A deeper dive into negative-valence emotions: fear, anxiety, frustration, anger.
  • 3.5. Poisoned cues and poisoned environments.

WEEK 4

  • 4.1. Predictability versus lack of predictability.
  • 4.2. Travel and arrival at new venues.
  • 4.3. The impact of human energy and behavior.
  • 4.4. Creating calmer crating.
  • 4.5. The importance of easing into increasing arousal. (Not crate to crazy!)

WEEK 5

  • 5.1. Stillness: anticipation, relaxation, duration.
  • 5.2. The Premack Principle.
  • 5.3. Habituation, perception, and context.
  • 5.4. Acclimation to new environments.
  • 5.5. Sleep.
  • 5.6. Exercise.

WEEK 6

  • 6.1. Is your dog ready to work?
  • 6.2. Training for the end goal (sport behaviors / pet behaviors) - Moving on from behavior modification.
  • 6.3. Objectively assessing the potential impact of the environment and other pressures.
  • 6.4. A few key summary points.

Prerequisites & Supplies

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Sample Lecture

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4.5. The importance of easing into increasing arousal. (Not crate to crazy!) 

(Approx. reading time: 4 mins)

You likely noticed in the topics about travel and crating, I have discussed the practice of increasing arousal in a steady stepwise manner, as opposed to increasing arousal in one big abrupt leap. (Note: energy / movement is not the same as arousal).

One of the issues that is typically evident in high energy dogs, reactive dogs, and dogs prone to hyper-arousal, is the inability to escalate their arousal gradually. They tend to transition from low arousal to hyper-arousal in a single step. They also struggle to regulate their own arousal levels to match the needs of the current activities / events.

Arousal management is something that these dogs need a lot of support with initially. They need to practice transitioning slowly up and down through arousal levels. Creating opportunities for smooth transitions through different arousal states ultimately results in our dog having a greater ability to control themselves and self-regulate, it also makes it possible for us to help them find and maintain the optimal arousal level for a range of situations / sports.

In the learning phase with these dogs, we need to actively strategize to not expose them to situations that are likely to result in a sudden spike in arousal. Note, it is not that we avoid high arousal, just that we avoid generating abrupt escalations. Hence, we actively put steps in place to ensure smooth escalation after periods of lower arousal, and at no time do we set our dog up to experience a rapid spike in arousal after a period of calm / low arousal.

Much of this relies on the human’s behavior and verbal interactions. When we release our dog from a settled station behavior, or a period of confinement, we need to do so in a calm manner. What we don’t do, is release them with excitement, enthusiasm, big movements, high-pitched vocals, lots of high value treats, games, etc. We just release them with as little movement and emotion as possible, and remain low energy, and low arousal ourselves. Of course, we definitely don’t ignore our dog during this period, as that can be confusing and/or frustrating for our dogs, but we limit our interaction to calming touch and soothing verbal only.

This same process applies whether we are waking our dog up first thing in the morning, releasing our dog from an enclosure, releasing our dog off a tether / leash, getting our dog out of a vehicle, getting our dog out of a crate at a competition, moving after a period of being settled in the home, or similar.

There are two reasons why this process is so important:

  1. Our dog needs to practice moving through escalating arousal levels, not just skipping over the middle levels.
  2. We need the crate, mat, vehicle, enclosure, bed, "settle", etc., to induce rest; this will not happen if our dog is constantly anticipating being released in a high energy / high arousal way.

Some people are concerned that their dog is not receiving enough reinforcement for the settle if they don’t add lots of treats and excitement upon release, but in fact the release itself is adequate reinforcement. Any additional excitement added upon release only makes the calming behavior in the settle less likely to occur the next time, because the stationing / crating will predict a high arousal event, and we want it to predict a low arousal event.

Does this mean we can’t have great bursts of energy or rapid movement after a stay? No, not at all. We can still have a dog that explodes off a start line towards the first agility obstacle, or a dog that explodes from a still position to a "go out", or a dog that completes changes of position at lightning speed. These skills occur as a result of many factors: physiology, fitness, strength, confidence, understanding, motivation, optimal arousal, and so forth. The ability to accelerate rapidly does not in itself require super high arousal, nor does it require a sudden significant shift in arousal levels. It does however require the training of an "anticipatory stay". In the "anticipatory stay" the optimal arousal is contained in a quiet, still, focused, stay, and then that arousal is channeled into the high-speed release, or other rapid / sharp / intense movement.

The anticipatory stay is entirely different to a "settle" behavior. We should always clearly differentiate between the two different types of behaviors (i.e. settled stationing versus active stationing / anticipatory stay) with our set ups, cues, and releases. Clarity as to exactly which behavior we want our dog to perform is critical. Clarity allows our dog to be able to relax in settled behaviors, as they can predict that the release will be smooth and calm; it also allows them to physically and mentally prepare for rapid action out of an anticipatory / active stay. 

Testimonials & Reviews

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A sampling of what prior students have said about this course ...

I have already recommended this class to others. I have used ODE with my personal dogs and even clients with great results so far. Sharon has been an amazing instructor who goes above and beyond to help the students in the class. She has tremendous insight and I can't wait to see what other courses I can take from her in the future.       


All Fenzi classes are excellent but this one was exceptional. Sharon seemed to give her whole heart and soul to this class couldn't have been more complete with how she answered each and every student. She broke training down into micro pieces has reframed the way I train. Students were so engaged and hungry for her knowledge it was difficult to keep up with all the video submissions and feedback 😀. The facebook group was so active too. I learned so much and can't wait for your next class.. Thank you Sharon!              


This course was very helpful as my dog is reactive mostly because of frustration, and not a lot of trainers put out resources for dealing with that specifically. While parts are similar to dealing with fear-based reactivity, this course had some specific components that really helped me address some issues I had been having with my dog. I also feel like I understand my dog's arousal levels better, and when his distractions are instinctual, and how better to work through that.                 


I actually kept a page for the evaluation - from the beginning I was blown away: Sharon is SO responsive and positive. The FB group was active and helpful. I’ve taken a lot of “reactive dog” classes, in person and online, read lots of books, etc. Sharon puts it all together – the theory AND the practical Primarily didactic with specific exercises, we were not only shown how to train a behavior but we were trained to assess our dogs, assess the environment, assess the progress we are making as a team. What a marvelous class! The concept on paper is so simple but Sharon adds SO MUCH insight, experience, “book learnin’” – just marvelous! Love Sharon’s “where people tend to go wrong” information – it is SPOT ON!! 


BH 240 has been the best class I've taken at FDSA so far. I learned so much because Sharon Carroll had such detailed lectures, scientific explanations for arousal, multiple videos to support the exercise lectures, and various solutions if things aren't going the right way. There was also an incredible support system from both the instructor and the Facebook group. After taking multiple behavioral classes, it was really eye-opening to learn all about the subject of arousal and at the same time start implementing the ODE process with my pup. You can see the process and change in my dog's behavior just by comparing videos from the beginning to the end of the class. This class was perfect for me and my reactive, high-arousal dog. I strongly recommend this course if you find yourself in the same position.                       


This is the best online reactive dogs class that I've ever taken. I have a young dog that is not easy in any social situation (dog or human) nor is he a particularly biddable dog. Sharon has provided information and skill that to train both me and my dog to be a team and and be able to function together. It is not an easy road and there are no shortcuts but she has provided a path for positive things to happen. I am so grateful that I have taken this class. I would recommend this class to anyone. The understanding gained from the experience is incredibly valuable to all dogs and their people. .                 


A lot of information presented in a nice and structured way. The theoretical part is easy to understand and supplemented with many practical examples. As a Silver I did many exercises on my own, but because of the clear structure and criteria presented it felt very doable and my dog improved significanty. Excellent Course!                     


I have made many errors trying to follow conventional R+ guidance for a lower energy, lower drive sensitive dog who experiences high arousal. I've been confused between acclimation and letting the dog prepare a reaction. For the first time I feel more comfortable in knowing what behavior to interrupt and what behavior to allow as information gathering. I can't thank Sharon enough for bringing me clarity and unifying these concepts for me and my dog who don't align with the typical high drive sports dogs.                   


Sharon truly cares about all of us with our challenges and successes with our dogs. Sharon went above and beyond and wrote detailed and complete responses. She was proactive in sending information and always had a sense of urgency when responding to any questions, whether through the Forum or providing information on Facebook. I have been consistently applying Sharon’s method with my reactive dog and I see continued improvement. And importantly, Sharon was very clear that we are not alone, there will be good days and bad days, and we should not let others make us feel bad about our situation. She is wonderful,     


    

Sharon Carroll is an outstanding instructor. In every lecture and in all her feedback she is kind (I put that first because of it’s importance to me- students often feel a bit vulnerable when dealing with behavioural needs), complete in her detail, orderly and sensible. Sharon is just so clear and understandable. She is also extremely generous with her time. It is apparent that she cares and wants all her students to find success. After having taken this course and her workshop I will for sure be seeking out Sharon’s courses. I really wanted a gold spot this time but just missed it! Even at bronze this was such a dense and worthwhile course. Many students on the FB group have written about their progress. I haven’t seen a major shift for us yet but I do think if I continue to apply the ODE protocol, we will. Thank you for this offering! I will note that of the behavioural courses I have taken through FDSA- this one really landed with me and clicked.

Registration

Next session starts: December 1, 2025
Registration starts: November 22, 2025
Registration ends: December 15, 2025

Registration opens at 10:00am Pacific Time. 

BH240 Subscriptions


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Tuition $ 260.00 $ 130.00 $ 65.00
Enrollment Limits 10 25 Unlimited
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